Knowledge Sharing in the Banking Sector: The Mediating Role of Tacit Knowledge

Abstract

This study aims to examine the influence of trust, management support and expected rewards on tacit knowledge sharing and explicit knowledge sharing in the banking sector and analyze the mediating role of tacit knowledge. We use a structural equation modeling procedure to test hypotheses. The results indicate that both management support and trust have positive effects on tacit knowledge sharing and explicit knowledge sharing. Expected rewards have a positive impact on explicit knowledge sharing. In addition, tacit knowledge sharing positively affects explicit knowledge sharing and plays a mediating role in the relationships between trust, management support, expected reward and explicit knowledge sharing. Based on this result, the study offers some implications for promoting knowledge sharing among employees in the banking sector.