Application of machine learning models and natural language processing in building chatbots to support the identification and healing of post-traumatic psychological wounds

Abstract

 Nowadays, students in general have to cope with psychological trauma issues caused by the impact of rare events in life. Psychological trauma can lead to many serious mental health issues, negatively affecting the quality of life, and potentially leading to depression and bipolar disorder,... if prolonged, it can lead patients to make irrational decisions, causing harm to themselves or others. This study proposes the application of machine learning models and Natural Language Processing (NLP) to build a chatbot to support the identification and healing of post-traumatic psychological trauma. The chatbot will use techniques such as text classification, machine learning, and natural language processing. The application is configured to be suitable for individuals with post-traumatic psychological trauma.