Smart Tourism: Opportunity for Universities in Vietnam

Tóm tắt

Vietnam is one of the fastest-growing tourist destinations in the world. Although the Vietnamese government supports this development, there is a major shortage of skills and resources that constrains this growth. In this paper, we argue that Vietnamese universities and other higher education institutes are well positioned to address this limitation. The concept of Smart Tourism, in particular, provides a vast opportunity for these institutions to develop relevant curricula, capacity and competencies in the area; to enlist international help and cooperation in building this capacity; and to engage in a meaningful industry–academia relationship and collaboration in this area. This article not only contributes ideas in relation to developing tourism education and training at Universities in Vietnam, particularly in Haiphong city but also proposes some solutions in the related matter.