Developing a framework for measuring communication effectiveness in construction projects using BIM in Vietnam

Abstract

Effective communication is pivotal to the success of construction projects; however, in Vietnam, fragmented information exchange poses significant challenges, and a specific framework for measuring communication effectiveness has been lacking. This study developed a framework of 30 criteria to evaluate communication effectiveness in construction projects adopting Building Information Modeling (BIM), utilizing literature review, expert consultation, and a survey of 152 participants (87.4% valid response rate). The analysis highlights criteria such as information accuracy, consistency, and conflict detection capability, underscoring their critical role in enhancing information exchange quality within projects. This framework not only provides practical support but also paves the way for the future development of BIM in Vietnam. Nevertheless, expanding the sample size to enhance representativeness and exploring cultural factors are essential for further refinement in subsequent studies.