Comparison of two tools for measuring job satisfaction among healthcare staff

Abstract

    Job satisfaction among healthcare staff is an important component in hospital quality assessment. There are currently many tools to measure job satisfaction of healthcare staff, including the one issued by Vietnam Ministry of Health (MOH) in 2016. This study aimed to evaluate the reliability and validity of two job satisfaction tools: the tool developed by Vietnam MOH and JSS developed by Spector. The results showed that the Cronbach alpha value of Vietnam MOH tool was higher than JSS, indicating a higher reliability of Vietnam MOH tool. Analysis of regression models of those two tools resulted in lower values of AIC (Akaike Information Criterion) and RMSE (Root Mean Square Error) of MOH tool, indicating its higher validity. The author recommends that MOH tool should be used in the process of hospital quality assessment.