TOURISM-MAJORED STUDENTS’ SELF-ASSESSMENT OF THEIR INTERCULTURAL COMPETENCE

Abstract

Intercultural competence of tour guides contributes significantly to
enhancing tourists’ travel experiences during a journey. It is worth developing
this competence for tourism-majored students who have a strong will to
become tour guides in the future. The study aims to explore tourism-majored
students’ self-assessment of their intercultural competence by using a
questionnaire informed by an integrative approach to intercultural
competence. The results show that the participants reported their weaknesses
in attitudinal, cognitive and behavioral competence. This study can be used as
a reference for teachers and educators in helping tourism-majored students
develop their intercultural competence.