An empirical study on the management of academic advising in higher education institutions in the Mekong Delta

Tóm tắt

Amid the modernization and international integration of Vietnamese higher education, academic advising is increasingly recognized as pivotal to enhancing educational quality and supporting students’ holistic development. This study investigates the management of academic advising in universities across the Mekong Delta, drawing on responses from 1030 participants, including administrators, faculty serving as academic advisors, and students. Data were collected via a five-point Likert-scale questionnaire grounded in the NACADA Competency Framework, supplemented by in-depth interviews to strengthen reliability and interpretive validity. Findings indicate that, although an advising management system is in place, notable gaps remain: unclear planning criteria and limited use of technology; inconsistent implementation alongside insufficient faculty support; and monitoring and evaluation that are neither data-driven nor systematically linked to annual improvement. Using the PDCA cycle as a guiding framework, the study proposes management solutions emphasizing process standardization, digital transformation, and advisor capacity development, thereby enhancing institutional effectiveness and offering policy implications for the Ministry of Education and Training.