Consultation needs of fi rst-year university students at Thai Nguyen University

Abstract

This study aims to identify and assess the counseling needs of fi rst-year students at Thai Nguyen University (TNU), a major regional university in Vietnam. Transitioning from high school to university, students encounter signifi cant challenges related to administrative procedures, new learning methods, and personal life management. Using a mixed-methods approach—quantitative surveys of 300 students and in-depth interviews with 10 students from fi ve member universities—the study reveals that the highest counseling needs relate to physical and mental safety (average 4.5/5.0), study methods (4.3/5.0), and time management skills (4.2/5.0), while needs concerning application documents have improved. The paper proposes solutions to strengthen an integrated counseling system, with emphasis on mental health and self-management skills, to enhance fi rst-year students' learning experiences and adaptability.