Demand of social work services among in-patients at The Institute of Ethnic Medicine and Pharmacy in Ho Chi Minh City

DOI: 10.18173/2354-1067.2022-0033

Abstract

This study aimed to analyze the demand of social work services among inpatients at The Institute of Ethnic Medicine and Pharmacy in Ho Chi Minh City in 2021. On that basis, the study proposed a recommendations to meet the demands of the inpatients. Research results showed that the demand for social work services among inpatients at the Institute of Ethnic Medicine and Pharmacy in Ho Chi Minh City accounted for different proportions. For the demand for consultation and guidance on medical examination and treatment services, the highest percentage was the instructions and support for medical examination and treatment procedures (87.5%). The highest demand for access to communication and awareness raising services was the content of disease prevention and control (72.2%). The highest percentage of psycho-social support demands was the content of inquiries about family circumstances and progress of health recovery (65.7%). The demand to connect resources and support hospital fees accounted for the highest proportion, which is the content of accommodation support for caregivers during the treatment period (56.5%). From the above results, the study made some recommendations for the Institute of Ethnic Medicine and Pharmacy in Ho Chi Minh City and the Social Work Unit of the Institute.