FACTORS AFFECTING CUSTOMER SATISFACTION: CASE STUDY OF HCMC BRANCH OF VIETINBANK Đinh Phi Hổ TRỊNH THỊ HUỆ Abstract http://jabes.ueh.edu.vn/Home/SearchArticle?article_Id=75df16e7-42fa-4c7b-8176-8694a50b5dac điểm / đánh giá Published 2018-06-12 Issue No. 186 (2010) Section Bài viết