Status and solutions to improve the quality of examination and assessment at Hanoi Metropolitan University following the outcome-based education

Abstract

This study aims to assess the current status of testing and assessment at Hanoi Metropolitan University in the context of higher education reform towards outcome-based education. Data were collected from 335 participants, including administrators, lecturers, and students, through questionnaires and in-depth interviews. The findings reveal that the university’s testing activities have shown notable improvements, particularly in terms of examination regulations and organizational procedures, which have become more transparent and consistent. However, several limitations remain in the processes of test design, grading, feedback, and the application of information technology in assessment management. These limitations have affected the reliability and effectiveness of evaluating students’ competencies. Based on the research results, five key solution groups are proposed to enhance the quality of testing and assessment: improving staff and lecturer competency, standardizing procedures and test banks, applying information technology, innovating assessment methods aligned with learning outcomes, and strengthening feedback mechanisms for continuous improvement. The comprehensive implementation of these solutions is expected to reinforce the university’s internal quality assurance system and contribute to its sustainable development in the current period of educational innovation.