Factors affecting the application of digital transformation in accounting at Vietnamese travel businesses

Abstract

Under the impact of the Industrial Revolution 4.0, digital transformation (DT) is an inevitable trend, creating positive impacts on the decision-making process of enterprises. However, the rate of applying DT to accounting work in Vietnamese enterprises in general, and small and medium enterprises in particular, is still limited. So, what is the cause of this situation? This issue has attracted the research attention of scholars; however, the influencing factors have not been consistent among studies. To answer this research question, we used a qualitative research method through an overview of previous studies and expert interviews. Based on the results of this study, we have found eight factors that influence the application of DT in accounting at Vietnamese travel agencies, including: Information technology (IT) infrastructure, DT strategy, Government support, Security/confidentiality, IT level of accountants, Senior managers, Enterprise size, and Investment costs.