Factors affecting digital transformation of Vietnamese logistics service providers

Abstract

This article aims to identify and analyze factors affecting digital transformation activities in logistics service providers in Vietnam. The influencing factors include: internal factors of the enterprise and factors from the external environment. The study uses a qualitative approach through document synthesis, comparative analysis and systematic evaluation of secondary information sources related to logistics service providers and digital transformation.Through the analysis process, the study has clarified the main drivers and barriers influencing digital transformation, thereby providing a basis for formulating policy directions and proposing solutions and recommendations to promote digital transformation in Vietnamese logistics service enterprises in the coming period.