JOB SATISFACTION OF HEALTHCARE WORKERS AT HEALTHCARE CENTRES IN VIETNAM DURING 2015-2024: A SYSTEMATIC REVIEW

Abstract

In the context of Vietnamese health centers facing significant challenges related to human resources and service quality, job satisfaction among healthcare workers has become a topic of considerable interest to both administrators and researchers. This study aimed to synthesize evidence on job satisfaction among healthcare workers at Vietnamese health centers from 2015 to 2024. The systematic review was conducted using PubMed and Google Scholar, following PRISMA guidelines. Study quality was assessed using the STROBE checklist to ensure objectivity and reliability of the findings. Six studies meeting the eligibility criteria were included, with sample sizes ranging from 151 to 343 healthcare workers. Evaluated factors included working environment, relationships with managers and colleagues, remuneration (salary and benefits), learning opportunities, and overall job satisfaction. The results indicated that the highest satisfaction levels were most frequently associated with relationships with colleagues and managers, while remuneration and working conditions received the lowest satisfaction ratings. These findings underscore the importance of improving working conditions and remuneration to enhance job satisfaction and organizational performance among healthcare personnel at Vietnamese health centers in the future.