THE IMPACT OF REWARDS AND RECOGNITION ON IN-ROLE AND EXTRA-ROLE PERFORMANCE: THE MEDIATING ROLE OF EMPLOYEE ENGAGEMENT IN VIETNAMESE HIGHER EDUCATION INSTITUTIONS
Keywords:
Rewards and recognition, Employee engagement, In-role performance, Extra-role performance, Psychological safety, Organizational justice
Abstract
This study investigates how rewards and recognition affect in-role and extra-role performance through employee engagement among Vietnamese university lecturers. Data were collected from 232 respondents via structured questionnaires, and a quantitative approach was employed. Using SEM analysis, the study confirms that employee engagement fully mediates this relationship. Moreover, psychological safety and organizational justice moderate the link between rewards and
engagement. The findings provide theoretical insights and managerial implications for performance management in higher education.
