Factors Affecting Work Performance of Employees at Home During the COVID-19 Pandemic

Abstract

This study identifies the factors affecting employee’s work performance during COVID-19 work from home in Ho Chi Minh City. Based on the literature review, a emprical model of employee's work performance was proposed including six factors affecting work performance of employees during COVID-19 work from home: (1) Work-family balance; (2) Leadership; (3) Working at home; (4) Employee's gender; (5) Concerns about the Covid-19 pandemic; (6) Facilities. The results are consistent with the characteristics and operational situation in Ho Chi Minh City. There is only one factor affecting work performance: Working at home. Based on our findings, the authors suggest some management implications to improve the work performance of employees during COVID-19 work from home in Ho Chi Minh City.