The influence of awareness on ESG practice behavior in operations at Vietnamese commercial banks.

Abstract

his study was conducted to understand the relationship between cognitive factors and ESG
practices (Environmental, Social, Governance) in Vietnamese commercial banks. From survey data
of 309 individuals working at Vietnamese commercial banks in Hanoi and the North of Vietnam from
October to December 2022. Through evaluating the suitability of the measurement model and testing
the linear structural model PLS-SEM, the research results show that these factors given in the model all
have a significant positive impact, that is: (1) Awareness of Customer Protection has a positive impact
on environmental performance, governance (E&G), (2) Anti-Corruption Awareness and (3)Environmental
Awareness has a positive impact on Environmental, Social and Governance Practices (ESG), (4) Labor Rights
Awareness has an impact to Environmental Practices (E). Based on the research results, the article proposes
some recommendations to improve the awareness and practice of ESG in Vietnamese commercial banking,
contributing to strengthening and promoting sustainable finance.