THỊ THANH DIỆU, BÙI
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Journal of Information and Documentation No. 1 (2016) - RESEARCH - EXCHANGE
Introduction to some information – library service quality evaluation models based on the users’ perspectives
Abstract PDF (Vietnamese) -
Journal of Information and Documentation No. 3 (2017) - RESEARCH - EXCHANGE
Methodologies to evaluate the quality of information-library services
Abstract PDF (Vietnamese)