Factors affecting tourism human resource development in Khanh Hoa province in the context of integration: Approach by an expert method

Abstract

We interview eighty five experts who are industry managers, researchers, and tourism enterprises managers in Khanh Hoa province to assess the different effects of factors to develop human resources for tourism in the context of international integration. The results showed that the group of elements in Khanh Hoa environment such as (1) Tourism is a vital economic sector; (2) An increase in Russian and Chinese visitors; (3) The healthy development of tourism businesses has the greatest impact on the scale and quality of human resources for tourism in Khanh Hoa in the context of international integration. Meanwhile, the group of factors of the international environment such as (1) Terrorist terrorism, complicated local war; (2) Unusual fluctuations of the world political situation; (3) The trend of moving tourists from Europe and America to the Asia-Pacific region has a much lower impact on many factors of the local environment and the national environment. Based on the research results, the author proposes some suitable policies to develop tourism human resources in Khanh Hoa in the context of integration.