Establishing a quality management system for construction projects in Vietnam

Abstract

The quality management has gone through many stages of development. Starting from quality control (QC), through quality assurance (QA) and total quality control (TQC), to the total quality management (TQM). Currently, most Japanese companies are applying TQM. The effectiveness of total quality management is evident in the high quality of Japanese industrial products and services around the world. Vietnamese construction companies have also been applying total quality control as well as total quality management for a long time. But the quality of construction works in Vietnam to some extent is still not high. This article analyzes and summarizes quality management experience at a few actual construction sites, compared with the theory of quality function development (QFD), from which to draw lessons learned for the project quality planning.

Keywords: Quality management system; construction project; project quality plan; inspection and testing plan.