Applying the IPA model in evaluating the important attibutes of universities in Vietnam - A view of senior high school students

  • Nguyễn Thị Kim Chi

Abstract

In Vietnam, many education managers of university considered education and training as service type, and they saw the importance of providing good training services to satisfying and attracting the students. In this study, the author uses IPA model (Importance - Performance Analysis) in order to evaluate the importance of attributes of university from the view of senior high school students - those who will benefit from education service and will become universitarian students in the coming future. Hence, the author also hopes to contribute to helping education managers with identification of strong and weak points of university, thence proposing resolutions for better satisfying the needs of potential students.

Tác giả

Nguyễn Thị Kim Chi
ThS.
điểm /   đánh giá
Published
2018-06-19
Section
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